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FREQUENTLY ASKED QUESTIONS

FAQ

Where are your shops located?

What payment methods do you accept?

Do you offer an engraving service?

How can I find my jewellery size?

Do I need to make an appointment for engagement rings?

FREE WORLDWIDE SHIPPING

Do I need to set up an account with www.seoidín.com?

How can I track the delivery of my order?

The tracking number is not working, has my order been dispatched?

Can I add a note to my order?

Can I send my order to an alternative delivery address

Lost/Damaged Parcels

How can I care for my jewellery/watches?

How does your 2-Year warranty work?

EXCHANGES & RETURNS

I have received a Seoidín piece as a gift, can I return/exchange it?

How can I track the status of my returned piece?

CARE & REPAIR

How do I care for my jewellery/watches?

Do you do repairs?