Help Center


Our Gold-Filled Jewellery

What is the difference between Gold-Filled and Solid gold?

Whats the difference between Gold-Filled Jewellery and Gold-Plated Jewellery?


How do I track my Fastway order?

How much does delivery cost?

The tracking doesn't work, has my order been dispatched?

Do you ship worldwide?

Can I add a note to my order?

Is my parcel insured?

Exchanges and Returns

I have received my Seoidin piece as a gift, can I return it?

What is the status of my returned piece?